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Guardian Angel Ambulance

Friday, July 13, 2012

Verona Council Gives Guardian Angel Ambulance Another Chance

Officials agreed to evaluate the ambulance company's performance in six months.

After months of considering a switch in ambulance services, Verona Council decided to stick with the one it has. On Tuesday, officials agreed to give Guardian Angel Ambulance another shot, pending that officials receive monthly reports from the company. Discussion began a few months ago, after officials began to address criticism about the company's response time. Staff from Guardian Angel and Lower Valley Emergency Medical Services gave presentations to council over the last month. After hearing both presentations, many of the council members and borough officials said they were satisfied with Guardian Angel's explanation. Council President Dom Conte said he spoke with Mayor Dave Ricupero and police Chief Ron McLemore, who agreed that …

Monday, July 2, 2012

Verona Council Notebook: June Workshop Meeting

Sewer repairs, the Riverview Superintendent transition and computer updates were among the items discussed during a meeting on Tuesday, June 26.

Ambulance Co. Tells Verona It Shouldn’t Get Axed After hearing a presentation from Guardian Angel Ambulance staff, Verona Council is in the process of deciding whether or not it will retain the company’s service. Staff from Guardian Angel Ambulance spoke to council at a meeting Tuesday, addressing criticism about the company’s response time that led council to consider switching companies. Council brought in staff from Lower Valley Ambulance last month, and President Dom Conte said he expects a decision will come within a two- to three-week period. Read the full story here. Sewer Repair Order Causes Stink During Tuesday’s meeting, a resident sought repayment for tree removal she said resulted from a borough letter ordering her to repair …

Thursday, June 28, 2012

Ambulance Co. Tells Verona Council It Shouldn't Get Axed

Criticized for slow response times, Guardian Angel shifts blame to county dispatchers.

After hearing a presentation from Guardian Angel Ambulance staff, Verona Council is in the process of deciding whether or not it will retain the company’s emergency services. Staff from Guardian Angel Ambulance spoke to council at a meeting Tuesday, addressing criticism about the company’s response time that led council to consider switching companies. Council brought in staff from Lower Valley Ambulance last month, and President Dom Conte said he expects a decision will come within a two- to three-week period. In the presentation and discussion that followed, staff said their response times average around four minutes. Guardian Angel President John McAfee blamed outlying incidents—such as a sluggish response to an incident this year …

Sammie

11:31 pm on Thursday, June 28, 2012

Funny how no other ambulance service tries to put blame on county dispatch. Verona's council should be ashamed of themselves for even allowing Guardian Angle to provide service to their town this long. Anyone with a scanner can listen to the dispatch and hear they don't answer on the initial dispatch in an appropriate time; 98% of the time mutual aid is called because Guardian passes it off or …   more ›

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